225213: ICT Sales Representative Description Develops and converts sales opportunities into sales of computer hardware, software and ICT services. Skill Level 1 Occupations at Skill Level 1 have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Assessing Authority

• Vocational Education and Training Assessment Services (VETASSESS)

vetassess@vetassess.com.au Unit Group 2252: ICT Sales Professionals Description Manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations. Indicative Skill Level In Australia and New Zealand: Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).  Tasks

• Compiling lists of prospective client businesses using trade directories and other sources
• Acquiring and updating knowledge of employer’s and competitors’ goods and services, and market conditions
• Visiting regular and prospective client businesses to establish and act on selling opportunities
• Assessing customers’ needs and explaining the goods and services which meet their needs
• Promoting employers’ ICT goods and services to existing and prospective clients
• Quoting and negotiating prices and credit terms, and completing contracts and recording orders
• Arranging delivery of goods, installation of equipment and the provision of services
• Reporting to sales management on sales made and the marketability of ICT goods and services
• Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
• Preparing sales reports, and maintaining and submitting records of business expenses incurred

Other occupations in this Unit Group

• 225211: ICT Account Manager
• 225212: ICT Business Development Manager