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1211 – Supervisors, general office and administrative support workers | Canada NOC |

1211 – Supervisors, general office and administrative support workers

Supervisors of general office and administrative support workers supervise and co-ordinate the activities of workers in the following minor groups: General office workers (141) and Office equipment operators (142). They are employed throughout the public and private sectors.

Profile

Index of titles

Example titles

  • Administrative clerks supervisor
  • Attendance records supervisor
  • Clerical supervisor
  • Contract clerks supervisor
  • Data control supervisor
  • Data entry clerks supervisor
  • Data entry supervisor
  • Desktop publishing operators supervisor
  • Desktop publishing supervisor
  • Desktop publishing system supervisor
  • Electronic data-processing (EDP) unit – supervisor
  • Filing clerks supervisor
  • Filing service supervisor
  • General office clerks supervisor
  • Hospital admitting clerks supervisor
  • Nursing registry supervisor
  • Office clerks supervisor
  • Office machine operators supervisor
  • Office services supervisor
  • Office supervisor
  • Operations supervisor
  • Personnel clerks supervisor
  • Photocopy unit supervisor
  • Price information clerks supervisor
  • Receptionists and hostesses supervisor
  • Receptionists supervisor
  • Records clerks supervisor
  • Records management services supervisor
  • Records management supervisor
  • Records office supervisor
  • Registration unit supervisor
  • Registry supervisor
  • Switchboard operators supervisor
  • Telephone operators supervisor
  • Telephone service supervisor
  • Telephone system night supervisor
  • Telephone system supervisor
  • Unit clerks supervisor
  • Word processing service co-ordinator
  • Word processing unit supervisor

Main duties

This group performs some or all of the following duties:
  • Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

Exclusions

  • Office managers (in 1221 Administrative officers)
  • Supervisors, finance and insurance office workers (1212)
  • Supervisors, library, correspondence and related information workers (1213)
  • Supervisors, mail and message distribution occupations (1214)
  • Supervisors, supply chain, tracking and scheduling co-ordination occupations (1215)