1243 – Medical administrative assistants

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor’s offices, hospitals, medical clinics and other medical settings.

Profile

Index of titles

Example titles

• Administrative assistant – medical
• Case load planner – home health care services
• Medical administrative assistant
• Medical secretary
• Medical stenographer
• Ward secretary
• Ward secretary – hospital

Main duties

This group performs some or all of the following duties:

• Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Interview patients in order to complete forms, documents and case histories
• Complete insurance and other claim forms
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Prepare financial statements and billing
• Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• May supervise and train other staff in procedures and in use of current software.

Employment requirements

• Completion of secondary school is usually required.
• Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.

Exclusions

• Health information management occupations (1252)
• Medical records clerks (in 1411 General office support workers)
• Medical transcriptionists (in 1251 Court reporters, medical transcriptionists and related occupations)