0621 – Retail and wholesale trade managers
Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. They are employed by retail and wholesale sales establishments or they may own and operate their own store.
Profile
Index of titles
Example titles
- Antique dealer
- Appliance store manager
- Area manager – retail store chain
- Art dealer
- Art gallery manager – retail
- Assistant department manager – retail
- Assistant manager – food store
- Assistant manager – retail
- Audio equipment store manager
- Auto dealership manager
- Auto glass repair shop manager
- Auto rustproofing shop manager
- Automobile repair garage manager
- Automobile repair shop manager
- Automobile servicing manager
- Bakery department manager
- Bakery manager – food store
- Bakery manager – retail
- Beer store manager
- Bicycle shop manager
- Bird seller
- Bookstore manager
- Brake shop manager
- Branch manager – retail
- Camera store manager
- Cannabis dispensary manager
- Cannabis shop manager
- Car dealer
- Car dealership manager
- Car leasing branch manager
- Category manager
- Cattle dealer
- Clothing store manager
- Coin dealer
- Computer products dealer – retail
- Computer products store manager
- Concession holder
- Concession manager
- Confectionery department manager – retail
- Confectionery manager
- Convenience store manager
- Custom tailoring shop manager
- Customer service manager – automobiles
- Customer service manager – retail
- Customer service managing supervisor
- Dealer – retail
- Deli manager – food store
- Delicatessen department manager – retail
- Department manager – department store
- Department manager – retail
- Department store manager
- Dispensing opticians office manager
- Drugstore manager
- Electronic products store manager
- Fabric store manager
- Farm heavy equipment dealership manager
- Flea market concession operator
- Flea market manager
- Floor coverings and draperies store manager
- Floor manager – retail
- Flower shop manager
- Flower store manager
- Food store department manager – retail
- Food store manager
- Front end manager – retail
- Fruits and vegetables manager – retail
- Furniture store manager
- Garden centre manager – retail
- Gas station manager
- General store manager
- Gift shop manager
- Grocer
- Hardware store manager
- Jewellery store manager
- Leather goods and clothing store manager
- Liquor store manager
- Livestock dealer
- Management trainee – retail
- Manager – retail store chain
- Manager trainee – retail
- Managing supervisor – retail
- Meat department manager – food store
- Meat department manager – retail
- Metal dealer
- Motor vehicle repair shop manager
- Muffler shop manager
- Numismatist
- Office supplies store manager
- Paint store manager
- Parking garage operator
- Parking lot operator
- Parts manager – retail
- Pawnbroker
- Pet store manager
- Pharmacy department manager – retail
- Pharmacy manager – retail
- Philatelist
- Photographic equipment store manager
- Photographic studio manager
- Pleasure boat dealer
- Produce manager – retail
- Record store manager
- Retail sales manager
- Retail sales manager – e-commerce
- Retail store owner
- Retailer
- Salvage dealer
- Scrap metal dealer
- Section manager – retail
- Service manager – retail
- Service station manager
- Ship chandler
- Shoe store manager
- Shop manager
- Sporting goods store manager
- Stamp dealer
- Stationery store manager
- Stereo equipment store manager
- Store manager – retail
- Supermarket manager
- Television and stereo equipment store manager
- Tire dealer
- Toy store manager
- Variety store manager
- Video rental store manager
- Video store manager
- Wholesale establishment manager
- Wholesale establishment managing supervisor
- Wholesaler
- Wine store manager
Main duties
This group performs some or all of the following duties:
- Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
- Determine merchandise and services to be sold, and implement price and credit policies
- Source and negotiate with vendors when necessary to procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets, authorize expenditures, and monitor revenues
- Evaluate and improve customer service and respond to customer requests and issues
- Address staffing requirements, including the hiring, development and retention of staff
Employment requirements
- Completion of secondary school is required.
- A university degree or college diploma in business administration or other field related to the product or service being sold may be required.
- Several years of related retail or wholesale sales experience at increasing levels of responsibility are usually required.
Additional information
- There is some mobility between managers in this unit group, depending on the product or service.
Exclusions
- Advertising, marketing and public relations managers (0124)
- Insurance, real estate and financial brokerage managers (0121)
- Restaurant and food service managers (0631)
- Retail sales supervisors (6211)