ANZSCO code 451711
Flight Attendant
Description
Provides services for the safety and comfort of aircraft passengers.
Skill Level 3
Occupations at Skill Level 3 have a level of skill commensurate with one of the following: – NZ Register Level 4 qualification – AQF Certificate IV or – AQF Certificate III including at least two years of on-the-job training. At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Assessing Authority
- Vocational Education and Training Assessment Services (VETASSESS)
vetassess@vetassess.com.au Alternative Titles
- Cabin Crew
Alternative titles are any commonly used alternative title (or titles) for the occupation. These alternative titles have the same meaning as the principal title but may be less commonly used.
Specialisations
- Cabin Supervisor (Aircraft)
- Crew Attendant (Air Force)
Specialisation titles are any commonly used titles which refer to a subset of jobs belonging to the occupation designated in the principal title. These jobs involve the performance of specialised tasks rather than the broader range of tasks usually performed in the occupation.
Unit Group 4517: Travel Attendants
Description
Provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.
Indicative Skill Level Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
The occupation Flight Attendant in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia: AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3); or
In New Zealand: NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification. The occupation Travel Attendants nec in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia: AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)
In New Zealand: NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4) In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.
Tasks
- Managing safety and emergency procedures and making public announcements
- Coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
- Conducting safety checks and demonstrations of safety equipment and procedures
- Assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
- Checking passengers’ tickets and directing them to seats and cabins
- Tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
- Operating galleys, preparing and heating food for passengers, and serving refreshments and meals
- Distributing reading material, pillows, blankets and other amenities for the comfort of passengers
Other occupations in this Unit Group
- 451799: Travel Attendants nec