0632 – Accommodation service managers | Canada NOC |

0632 – Accommodation service managers

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.


Index of titles

Example titles

  • Accommodation services manager
  • Accommodations manager
  • Bed and breakfast manager
  • Bed and breakfast operator
  • Boarding house keeper
  • Boarding house manager
  • Camp manager
  • Campground manager
  • Campground operator
  • Canoe camp operator
  • Country inn operator
  • Fishing camp operator
  • Front desk hotel manager
  • Front desk manager – accommodation services
  • Guest services manager
  • Guest-house operator
  • Hostel manager
  • Hotel assistant manager
  • Hotel director
  • Hotel front desk manager
  • Hotel front office manager
  • Hotel manager
  • Hotel operator
  • Hunting and fishing lodge manager
  • Hunting camp operator
  • Inn manager
  • Inn operator
  • Innkeeper
  • Lodging house manager
  • Motel manager
  • Nursing home manager
  • Recreational campground manager
  • Reservations manager
  • Resort campground manager
  • Resort manager
  • Retirement home manager
  • Rooming house keeper
  • Rooms division director
  • Rooms manager – accommodation services
  • Seasonal resort manager
  • Ski resort manager
  • Student residence manager
  • Tourist home operator
  • University residence manager
  • Youth hostel manager

Main duties

This group performs some or all of the following duties:
  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • Prepare budgets and monitor revenues and expenses
  • Participate in the development of pricing and promotional strategies
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • Recruit and supervise staff, oversee training and set work schedules
  • Resolve customer complaints.

Employment requirements

  • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.


  • Advertising, marketing and public relations managers (0124)
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  • Facility operation and maintenance managers (0714)
  • Restaurant and food service managers (0631)
  • Retail and wholesale trade managers (0621)